Freezer

Frosting up

Thick frost on the walls, lid, or food packages.

What this usually means

Frost usually means moist air is getting in, or the defrost system on a frost-free freezer is not clearing the evaporator.

What we typically check

Gasket condition and lid alignment
How often the lid stays open
Defrost parts on frost-free models
Drain path if melt water is refreezing

$89 diagnostic / service call fee, applied toward the repair if you move forward. Repair work is quoted after diagnosis — we do not publish parts or labor prices online. Call or text (480) 881-4759 if you want to talk it through first.

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Related on this appliance

Not freezing

Ice cream is soft, or the freezer cannot keep food solid.

Leaking

Water on the floor when the freezer runs or after a defrost.

Noisy

Buzzing, clicking, or a fan that sounds worse than it used to.