Freezer

Leaking

Water on the floor when the freezer runs or after a defrost.

What this usually means

Melt water has to go somewhere. A cracked drain, a tilted cabinet, or a damaged lid seal can put that water on the floor instead of in the pan.

What we typically check

Drain path and pan
Whether the cabinet is level
Lid gasket and any ice at the seal
Signs of a liner crack that is weeping

$89 diagnostic / service call fee, applied toward the repair if you move forward. Repair work is quoted after diagnosis — we do not publish parts or labor prices online. Call or text (480) 881-4759 if you want to talk it through first.

Call Text Request

Related on this appliance

Not freezing

Ice cream is soft, or the freezer cannot keep food solid.

Frosting up

Thick frost on the walls, lid, or food packages.

Noisy

Buzzing, clicking, or a fan that sounds worse than it used to.